Chats That Matter for conversations with young people

Discovering Strengths, Developing Character, Helping Young People Be Their Best Selves.

Chats That Matter® is an award-winning approach in coaching people to be their best selves and get things on the up! Young people need this now more than ever, when young people feel good about themselves they learn better.

We know that schools want:

  • Effective and meaningful ways to engage with students
  • To help young people regain hope for their future, to feel purposeful and positive.
  • To have conversations to improve emotional wellbeing and help students realise their full potential.
  • To prioritise building character and personal development to be judged good or outstanding by OfSTED .

start with strengths

We take a purposefully positive strengths-based approach. We believe that everybody wants to be their best selves! Our Be Your Best Self® concepts provide fun ways to talk about the tough stuff.

Our training helps your staff: discover strengths, identify resourcefulness; resilience, purpose, passion and potential, to help young people learn, grow and achieve. By integrating an Early Help approach, culture of safeguarding, personal development and emotional wellbeing that OfSTED look for, Chats That Matter® enables great conversations for positive outcomes.

what’s involved

Our Chats That Matter® CPD programme includes:


Training Sessions

Training session (in person & online) where we focus on; building understanding and confidence in the core coaching skills, introduce the Be Your Best Self® concepts, and practice with the tools and techniques.


Access to the Online Hub

Access to the online hub with coaching conversation resources to download and use with young people.


Access to the Coaching Toolkit

A toolkit of coaching resources to enable the Chats That Matter® conversations.

Evaluation and Outcomes framework

Evaluation and Outcomes framework to help you track the impact of Chats That Matter® in your school.

Community Forum Membership

Free membership to the Community Forum – join us once a term to share practice and learn from other trained staff.

Refresher Session

Twilight refresher session to help you take a whole school approach and embed good practice.

Printed Promo

Poster for Your School.

trust us

Through our national programme we have trained staff in schools, colleges and youth organisations from Cumbria to Kent. Our strengths-based coaching and engagement approach is award winning.

Our tools and techniques get people talking and discover their strengths.

We get really great results from our work. People often tell us our sessions our fun, positive, inspiring, enlightening, thought-provoking and different. 100% of course participants said they would recommend this course to others.*

Brilliant training!
Thought provoking and I am sure it will impact upon our workplace!

Really enjoyed the activities, it is good to have time to self-reflect.

I learnt I had strengths I didn’t realise, and new strategies to bring into the classroom, staff room and home.

What could have been better? nothing, I really enjoyed it.

What worked well? The strengths cards games, watching coaching in action.

“I learnt how to release students’ potential”

I feel that now we have a solid structure and engaging tools to support the students

What will you do differently? “I am looking forward to using all the tools and ideas to support students and unlock their potential”

“I learnt so much – really feel like I can have better conversations with young people giving them space to talk”

*Chats That Matter Online CPD for schools 2020

tried and tested

Our On The Up Chats That Matter™ tools and techniques are tried and tested with:

  • Care leavers
  • Young people with disabilities,
  • Young people seeking employment and
  • Young people who have experienced adversity and are seeking ways to get things on the up.

Our approach is endorsed by Sir John Jones, author of the Magic Weaving Business and global education advisor!

try us!

We can offer training at a time and date to work around your busy school day.

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